How to Pick a Trusted Local Moving Company
Choosing the right local moving company is one of the most important decisions you’ll make during your move. The right team can save you time, money, and stress. Here’s how to make sure you hire a reliable and professional mover in your area.
Research Credentials and Reviews
Start by checking that the company is licensed and insured. For local moves, check with your state’s regulatory agency or DOT number if applicable. Legitimate movers should carry both liability and cargo insurance to protect your belongings.
Next, read online reviews on platforms like Google, Yelp, and Better Business Bureau. Pay attention to patterns—are there consistent complaints about broken items or poor communication? Do they respond professionally to negative reviews?
Ask friends, neighbors, or local real estate agents for recommendations. Personal referrals are often the most trustworthy.
Ask the Right Questions
Before booking, get answers to the following:
How long have you been in business?
Do you perform background checks on your crew?
Do you offer written estimates and contracts?
What happens if something is damaged or goes missing?
A trustworthy mover won’t hesitate to answer these questions and will provide documentation when asked. They should also perform a home walkthrough—either in-person or virtually—to give you an accurate quote.
Watch Out for Red Flags
Avoid movers who ask for a large upfront deposit or refuse to provide a written estimate. This is often a sign of a scam. Reputable companies typically request payment after the move is complete.
Other warning signs include:
No company address or branded trucks
Poor communication or unclear pricing
No contract or vague paperwork
Transparency is a sign of professionalism. If a mover dodges your questions or pressures you to book quickly, it’s best to move on.